Dear Players
We are deeply sorry for the current situation and would like to update you about it.
This morning our datacenter faced an issue that caused all our services to go offline. We are still working on a solution to bring everything back to working order, but, as you probably can imagine, this will take quite a lot of time. This is partly due to the reason that there are currently more than 250 active game worlds in Travian: Legends alone.
During the day, we will continue trying to bring back all the game worlds and perform the following actions:
- All troops that starved during the blackout will be restored.
- We will enable truce for 1 day and block starvation for 2 days.
- We will elaborate a compensation plan to make up for this issue. (Details will follow later)
We will keep you informed via our communication platforms (forum & Facebook), so stay tuned for more information!
Your Travian Team
UPDATE:
Dear Community,
We know that it has been a tough day for you, and we are really sorry for the inconvenience. If you have followed the Facebook page status updates you know that we faced a technical issue in our datacenter which was caused by a component which broke (hardware). We heard rumors about hacking and ransomware, no worries nothing like that happened. It was a physical problem!
We want to make up for the unforeseen issue with a gift to all of you, so on Friday we will compensate each domain with 5 Gold and 500 Silver for each downtime hour. Which means for your community that you will be credited with 65 Gold and 6500 Silver. Since we have more than 250 server where we need to run the script please be patient, we will try to inform you as soon as the our community is done.
Thanks for your understanding,
Cheers
UPDATE
There is a slight discrepancy with the displayed truce end time in the fact it does no include seconds.
For clarity:
Truce ends 25/5/17 at 17:07:03 with +/- 1-4 second transition.
No starvation ends 26/5/17 at 17:07:03
It is recommended not to plan to land attacks before 17:07:07 to be confident that they will land outside of the truce.
UPDATE
Status update: We found out that there was a gap in the script to restore starved troops and on some domain not all starved troops have been restored. No worries, they are not lost, in the next days we will restore all of them! We are sorry for the inconvenience.
Dear players!
We are very sorry for the technical issues with the ceasefire on some domains, when it ended not at the time, that had been announced.
In order to prevent this from happening with the non-starvation mode, we have now extended it so that it ends exactly at 26th of May at 1900 uk (20:00 GMT+2) in every gameworld of every domain.
Your Travian: Legends Team
We are deeply sorry for the current situation and would like to update you about it.
This morning our datacenter faced an issue that caused all our services to go offline. We are still working on a solution to bring everything back to working order, but, as you probably can imagine, this will take quite a lot of time. This is partly due to the reason that there are currently more than 250 active game worlds in Travian: Legends alone.
During the day, we will continue trying to bring back all the game worlds and perform the following actions:
- All troops that starved during the blackout will be restored.
- We will enable truce for 1 day and block starvation for 2 days.
- We will elaborate a compensation plan to make up for this issue. (Details will follow later)
We will keep you informed via our communication platforms (forum & Facebook), so stay tuned for more information!
Your Travian Team
UPDATE:
Dear Community,
We know that it has been a tough day for you, and we are really sorry for the inconvenience. If you have followed the Facebook page status updates you know that we faced a technical issue in our datacenter which was caused by a component which broke (hardware). We heard rumors about hacking and ransomware, no worries nothing like that happened. It was a physical problem!
We want to make up for the unforeseen issue with a gift to all of you, so on Friday we will compensate each domain with 5 Gold and 500 Silver for each downtime hour. Which means for your community that you will be credited with 65 Gold and 6500 Silver. Since we have more than 250 server where we need to run the script please be patient, we will try to inform you as soon as the our community is done.
Thanks for your understanding,
Cheers
UPDATE
There is a slight discrepancy with the displayed truce end time in the fact it does no include seconds.
For clarity:
Truce ends 25/5/17 at 17:07:03 with +/- 1-4 second transition.
No starvation ends 26/5/17 at 17:07:03
It is recommended not to plan to land attacks before 17:07:07 to be confident that they will land outside of the truce.
UPDATE
Status update: We found out that there was a gap in the script to restore starved troops and on some domain not all starved troops have been restored. No worries, they are not lost, in the next days we will restore all of them! We are sorry for the inconvenience.
Dear players!
We are very sorry for the technical issues with the ceasefire on some domains, when it ended not at the time, that had been announced.
In order to prevent this from happening with the non-starvation mode, we have now extended it so that it ends exactly at 26th of May at 1900 uk (20:00 GMT+2) in every gameworld of every domain.
Your Travian: Legends Team